Our Policies

Return Policy

 Returns for website credit or exchange on non-vintage items are gladly accepted within 20 days of package arrival. We do not offer refunds. All vintage item sales are final. Please be sure to inspect your order carefully when you receive it.

 All returns must be authorized by Pretty Funny Vintage. Please call us at 914-631-3368 to receive a return authorization number. Any items returned without prior approval and return authorization number will be refused. After receiving approval and an authorization number please pack item carefully, insuring it for its full value. Any uninsured returns will be refused. Be sure to include your authorization number within your return package. This return must be made within 20 days of package arrival.

Send any return to:

Pretty Funny Vintage

80 South Broadway

Tarrytown, NY 10591

 Shipping costs are non-refundable and all costs for return shipping to Pretty Funny Vintage are the responsibility of the customer. Additionally, shipping costs for exchanged items being received by the customer are the customer’s responsibility.

 Once we receive the merchandise, the return [for website credit or exchange] will be processed within 72 hours. We will try our best to make an exchange. However, we reserve the right to issue website credit if the item is no longer available, or if the item will not be available to us for an extended period of time. Website credit is good for 6 months after issue of credit. We will not accept any website or store credit after this 6 month expiration.

Vintage Items

Vintage items may have normal wear caused by age and use. We will try our best to indicate any unusual wear of note in the product description.

All sales on vintage items are final. We do not offer refunds, credits or exchanges on any vintage items. If you have questions or concerns about a particular item, please make sure you contact us before you make your purchase.

 

Damaged or Broken Items

Despite our best efforts, occasionally items are damaged during shipping. If this should happen, it is important that you contact us within 72 hours of package arrival. No claims can be made after 72 hours. If there is damage, please notify us at 914-631-3368 for a return authorization number.

We will replace your item, [if it is available], as soon as the shipper has inspected and obtained possession of the original package. If the product is not available, a website/store credit will be issued. Please call us at 914-631-3368 to notify us if this situation should arise.

Shipping

We ship within the United States. We cannot ship to Post Office boxes. Our shipping day is Friday, and the delivery time will be based on your shipping address.
In special cases, we can accommodate express shipping at extra expense – call the store for details.

Shipping charges are automatically calculated and include insurance and handling fees. We collect 7.375% sales tax on all orders shipped within New York State.

Privacy

How secure are credit card transactions? We respect your privacy and would never give away any personal information. All credit card information is SSL secure and encrypted for complete security. 

Orders by phone are also acceptable if you do not feel comfortable with placing an order online. Please call us at 914-631-3368 during our normal business hours [Wednesday through Sunday, 11am to 7pm] to place an order by phone.

 

Copyright 2014 Pretty Funny Vintage. Photos, layout, graphics and text of this website are the sole property of pretty funny vintage and protected by copyright laws. They may not be used without permission.

Online Ordering Help call us during business hours [Wed. through Sun. 11am-7pm] at 914-631-3368, or email us at stephanie@prettyfunnyvintage.com.

Payment: We accept Mastercard, Visa, Paypal, American Express, Discover Card and online gift certificates

A tax of 7.375% will be added to all orders shipped within NY State.

Gift Certificates are available. We have gift certificates for our online store as well as our shop in Tarrytown, NY. Call the shop for information.

Networks: Please like, follow, subscribe to, and support us on Facebook, Pinterest, Twitter, and Instagram, for more great information and because we are generally awesome.

 ** Human and technical errors occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update any information at any time without prior notice.