Our Policies
Return Policy
Returns for website credit or exchange on non-vintage items are gladly accepted within 20 days of package arrival. We do not offer refunds. All vintage item sales are final. Please be sure to inspect your order carefully when you receive it. Returns must be in the same condition they were received in.
All returns must be authorized by Pretty Funny Vintage. Please call us at 914-631-3368 to receive a return authorization number. Any items returned without prior approval and return authorization number will be refused. After receiving approval and an authorization number please pack item carefully, insuring it for its full value. Any uninsured returns will be refused. Be sure to include your authorization number within your return package. This return must be made within 20 days of package arrival.
Send any return to:
Pretty Funny Vintage
80 South Broadway
Tarrytown, NY 10591
Shipping costs are non-refundable and all costs for return shipping to Pretty Funny Vintage are the responsibility of the customer. Additionally, shipping costs for exchanged items being received by the customer are the customer’s responsibility.
Once we receive the merchandise, the return [for website credit or exchange] will be processed within 72 hours. We will try our best to make an exchange. However, we reserve the right to issue website credit if the item is no longer available, or if the item will not be available to us for an extended period of time. Website credit is good for 6 months after issue of credit. We will not accept any website or store credit after this 6 month expiration.
Vintage Items
Vintage items may have normal wear caused by age and use. We will try our best to indicate any unusual wear of note in the product description.
All sales on vintage items are final. We do not offer refunds, credits or exchanges on any vintage items. If you have questions or concerns about a particular item, please make sure you contact us before you make your purchase.
Damaged or Broken Items
Despite our best efforts, occasionally items are damaged during shipping. If this should happen, it is important that you contact us within 72 hours of package arrival. No claims can be made after 72 hours. If there is damage, please notify us at 914-631-3368 for a return authorization number.
We will replace your item, [if it is available], as soon as the shipper has inspected and obtained possession of the original package. If the product is not available, a website/store credit will be issued. Please call us at 914-631-3368 to notify us if this situation should arise.
Shipping
We ship within the United States. We cannot ship to Post Office boxes. Our shipping day is Friday, and the delivery time will be based on your shipping address.
Shipping charges are automatically calculated and include insurance and handling fees. We collect 7.375% sales tax on all orders shipped within New York State.
Privacy
How secure are credit card transactions? We respect your privacy and would never give away any personal information. All credit card information is SSL secure and encrypted for complete security.
Orders by phone are also acceptable if you do not feel comfortable with placing an order online. Please call us at 914-631-3368 during our normal business hours [Wednesday through Sunday, 11am to 7pm] to place an order by phone.
Copyright 2014 Pretty Funny Vintage. Photos, layout, graphics and text of this website are the sole property of pretty funny vintage and protected by copyright laws. They may not be used without permission.
Online Ordering Help call us during business hours [Wed. through Sun. 11am-7pm] at 914-631-3368, or email us at stephanie@prettyfunnyvintage.com.
Payment: We accept Mastercard, Visa, Paypal, American Express, Discover Card and online gift certificates
A tax of 7.375% will be added to all orders shipped within NY State.
Gift Certificates are available. We have gift certificates for our online store as well as our shop in Tarrytown, NY. Call the shop for information.
Networks: Please like, follow, subscribe to, and support us on Facebook, Pinterest, Twitter, and Instagram, for more great information and because we are generally awesome.
** Human and technical errors occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update any information at any time without prior notice.
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at stephanie@prettyfunnyvintage.com or mailing us at:
Pretty Funny
80 South Broadway Tarrytown New York US 10591
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at stephanie@prettyfunnyvintage.com or by mail at
Pretty Funny
[Re: Privacy Compliance Officer]
80 South Broadway Tarrytown New York US 10591
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